• Which payment methods does Ami’s Vintage and Preloved accept?

   Payments by PayPal and Visa or Credit card are accepted.

  • Do you post internationally?

   Currently, we only deliver to the UK and the Republic of Ireland.

  • Can I change my shipping address after my order has been sent out?

   Unfortunately, once we have received your order we cannot change the delivery address.   However if the delivery is not accepted and returned to us, we will contact you and you can change your address.

  • Can I order over the phone?

   Currently orders are only being taken online.

  • How much is delivery?

      Delivery is £3.95 for second class recorded delivery and free for orders over £30.

  • What counts as vintage?

   Vintage is 1980s and earlier.

  • How long will delivery take?

   As soon as we receive your payment, your new item/s will be dispatched within 2 working days.

  • Can I track my order?

   Items will be sent as recorded delivery so we can provide a tracking number.

  • Do I need to sign for my order?

   Items will need to be signed for.

  • What do I do if there’s something wrong with my order?

   Please contact us within 14 days so we can work out the problem.

  • How do I return an item?

   If you have bought an item – You have 14 days to return the item for a refund, or you are welcome to swap it for something else!